First and foremost we would like to say that your privacy is up most to us. We therefore ship all purchases in unmarked packaging. Your order will arrive in an Aus Post Carton or Jiffy Bag with no mention of "Sex Toys 2 The Door" on it at all.Your credit card will be billed as "Australian Internet Merchants". So no one would ever know that you have ordered from us.

We guarantee that every on line purchase that you make at our store will be a secure transaction. Our site uses the strongest commercially available level of encryption, 128-bit Secure Socket Layers (SSL). This is provided to us by our shopping cart hosts Ashop. They have validated SSL certificates obtained from GeoTrust and Equifax. This ensures that your transactions are secure and your information cannot be hijacked or redirected to anyone but Australian Internet Merchants and SexToys2TheDoor. Look for the yellow-padlock as you enter the Checkout section of our site.

What information we hold about you

If you have bought something from us we will have your email address, phone number, address. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Information is only used to help us deliver the parcels and contact you.

We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.

We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual users pathways through the site. Our site also uses 'cookies'.

Cookies

Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way, as they are small text files with simple information in them. You can see them as small text files inside your 'Temporary Internet Files' folder in Windows. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site. We also use software to track general browsing behavior on our website. This means that we can build up a picture of the most popular areas and paths through the site and any problem areas, though we don't use it on a personal level to track individuals and their behavior.

You may experience problems with our site when you try to buy items. These are usually to do with how you have set up your security settings in your web browser.

If you have set your Security Settings in Internet Explorer to 'high' you have disabled cookies. Our site uses cookies to provide some features such as the Shopping Cart and My Account. To use the site you will need to set the security level for the Internet to Medium (under Tools/Internet Options). This is for "Safe browsing but still functional". Alternatively you can add sextoys2thedoor.com.au to your list of trusted sites.

If you are worried about anything to do with our site, please phone us on 08 9592 8660 and we'll be glad to talk through any issues with you. If you wish to learn more about cookies - exactly what they are, how to manage them etc, you could take a look at this website - www.aboutcookies.org.

What we do with your information

In addition to processing your order, we also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history. We may send the occasional 'Minimail'. These will be limited and only advising you of our latest offers.

If you don't want to receive these offers, simply send your email name to: sales@sextoys2thedoor.com with the word UNSUBSCRIBE in the subject box. We NEVER exchange, sell or otherwise give away your email address to other companies. Your email address is used solely by yourself, for purposes of logging into your account, and us for emailing you regarding your orders.

Who else sees your information

We may have to disclose some of your information to service suppliers to help complete your order. These parties only include mail and courier companies.

Your Consent

By using our web site you consent to us using the personal information you have given SexToys2TheDoor. If you are worried about anything to do with our site, please phone us on 08 9592 8660 and we'll be glad to talk through any issues with you.